Wonder Phone Help Center
Guides for every app, your phone’s hardware, and getting things repaired. Looking for something specific? Ask our chat.
Getting started & day-to-day
Setup, navigation, customization — the overall Wonder Phone experience.
A quick tour of the basics — turning the phone on, the buttons, the home screen, and where to find everything.
A side-by-side guide to the Wonder Phone and Wonder Star product lines — approval levels, features, and texting options — to help you choose the right model.
Learn how to check for and install the latest software update on your Wonder Phone using the built-in System Updater app.
WonderOS 1.6, released May 14, 2026, brings a fully redesigned System UI, smarter navigation, Amber Alerts, World Clock, and a range of stability improvements.
Learn how to switch between ring, vibrate, and silent mode on your Wonder Phone, and how to manage ringtone and volume settings.
A step-by-step guide to making, receiving, and managing calls on every Wonder Phone variant, including tips for the Call app and call history.
Voicemail on the Wonder Phone is managed through your mobile carrier — learn how to access it and what to do if something isn't working.
Learn how Wonder Phone beta releases work, what to expect as an early-access tester, and how to share feedback with the development team.
How to capture what is on your Wonder Phone screen — press the Home button and the lower-volume button at the same time. Currently available on the beta channel.
The Wonder Phone's Speed Dial supports up to 999 contacts — here's how to set it up, use it, and what to know if you need to reset it.
Learn how to use the Wonder Phone's built-in Parental Control to block apps, limit features, and set up call/message whitelisting for children.
AI-related phone numbers are blocked on the Wonder Phone in line with the Vaad HaRabanim's directive — part of what makes the phone a TAG-approved kosher device.
The Wonder Phone has 16 GB of built-in storage. Here's where the space goes, how to check what's using it, and the cleanest ways to free it up when it fills.
Learn how to send and receive photo messages (MMS) on the Wonder Phone, which variants support it, and what to do if a picture message fails to send.
Learn how to start and manage group conversations on the Wonder Phone, including what's currently working, a known bug, and which phone variants support group messaging.
Every way to contact Wonder Phone support — by phone, text, email, or in person — plus office hours and typical response times.
Apps
Camera, Messages, Zmanim, Music, and every other built-in app.
How to take photos, switch to the front camera, and find your pictures.
Learn which Wonder Phone variants include the Messages app, how to send and receive texts, and how to fix common issues like messages not loading.
The Zmanim app comes pre-installed on every Wonder Phone model and displays daily halachic times based on your location.
Learn how to use the Voice app and speech-to-text feature on your Wonder Phone — available on all variants — to record voice notes and dictate text.
The Calendar app comes pre-installed on every Wonder Phone and Wonder Star. Here's how to add events, set reminders, and create repeating appointments.
How to use the Contacts app on the Wonder Phone to add, edit, search, and transfer contacts — available on all variants.
How to transfer music files onto your Wonder Phone and use the built-in Music app to play them back.
Learn how to open the Photos app, browse and share your pictures, and what to do if photos are slow to appear or display incorrectly.
The Wonder Phone's built-in Clock app includes alarms, timers, a stopwatch, and a world clock — available on all four variants.
The Files app comes pre-installed on every Wonder Phone variant and lets you browse, organize, and manage everything stored on your device.
The Wonder Phone includes a built-in Yiddish keyboard available on all variants — here's how to switch to it and type in Yiddish.
Learn how to pair Bluetooth headphones, speakers, and car systems with your Wonder Phone — available on all four variants.
Waze is pre-installed on L'Maaseh-approved Wonder Phones and provides turn-by-turn navigation. It is not available on the Wonder Star.
Android Auto is built into L'Maaseh-approved Wonder Phones, letting you use your phone through your car's dashboard screen via USB.
The Wonder Phone's built-in Weather app lets you check the forecast and save multiple locations — available on L'Maaseh-approved models only.
The Calculator app comes pre-installed on every Wonder Phone and Wonder Star model and handles basic math and equations right from the home screen.
The built-in Feedback app lets you send bug reports and feature suggestions directly to the Wonder development team from any Wonder Phone model.
The Wonder Phone's Notes app lets you write text notes, build checklists, attach pictures, and add voice memos — available on all variants.
The Backup app lets you save and restore contacts, call logs, messages, and notes directly on your Wonder Phone — no internet or cloud required.
The Add-Ons app catalogs the optional extras you can install on your Wonder Phone — keyboards, an offline music player, halachic times, and more — plus the core Messages/Notes/Phone apps that get versioned updates through the same channel.
The System Updater app comes pre-installed on every Wonder Phone model and lets you check for and install software updates directly from the phone.
Hardware
Battery, screen, ports, and physical care for your phone.
Everything you need to know about the Wonder Phone's 2850 mAh battery — charging, standby life, replacement, and care tips.
The Wonder Phone Pro is a new Wonder Phone model with a better camera, priced at $449.99, in the same kosher-approved configurations.
An overview of every case and accessory available for the Wonder Phone, including prices, color options, and where to buy.
The Wonder Phone supports 4G LTE, 3G, and 2G networks and is compatible with carriers that operate on those standards.
Every Wonder Phone ships with the phone and a charging cable — here's exactly what that includes, plus the full hardware specs for all models.
A complete reference for every physical button on the Wonder Phone — D-pad, soft keys, call buttons, number keys with English and Hebrew letters, language toggle, and microphone shortcut.
The Wonder Star Talk Only is a VAAD Hakehilos-approved flip phone for voice calls only — here's what hardware it includes and how to care for it.
A complete hardware overview of the L'Maaseh-approved Wonder Phone Talk & Features — specs, physical design, battery, cameras, storage, and care guidance.
A full hardware overview of the Wonder Star — Talk & Text (VAAD Hakehilos approved): specs, battery, screen, cameras, care tips, and repair options.
The Wonder Phone Women's Leather Set comes in five colors — Rose, Classic Black, Desert Brown, Burgundy, and Jade Green — each priced at $89.99.
Hardware specs and feature overview for the Wonder Phone Talk Only — the L'Maaseh-approved calls-only variant. Same flip hardware as the rest of the lineup.
How to set the APN on your Wonder Phone for AT&T, H2O, and other carriers — fix the most common reason mobile data isn't working after a new SIM.
Service & support
Repair, returns, warranty, and shipping.
Wonder Phone accepts returns within 14 days of delivery. A 25% restocking fee applies to all refunds, and refunds are processed within 5–10 business days.
Every Wonder Phone includes a 1-year warranty covering hardware issues at no charge — here's what's covered and how to open a claim.
Get your Wonder Phone repaired at the Monsey office, an authorized dealer near you, or by mail-in with a prepaid shipping label.
Order a Wonder Phone online at shop.wondersimple.com or through an authorized dealer — all models are $399.99 with free US shipping.
If you can't visit in person, Wonder will send you a prepaid shipping label so you can mail your phone in for repair at no shipping cost.
A step-by-step first-response guide for common Wonder Phone issues — before contacting support or visiting a repair location.
Learn when your Wonder Phone battery qualifies for a free warranty replacement and how to order or request a new one for $25.99 after the warranty period.
L'Maaseh approval determines which features are included on your Wonder Phone — here's what that means for your device and your purchase decision.
The list of countries where the Wonder Phone has been verified to work, plus countries where it is compatible on paper but not yet field-verified.
The Wonder Star carries VAAD Hakehilos approval, the stricter rabbinical standard — here's what that means for which features are and aren't included.
What to do if your Wonder Phone is lost or stolen — contact your carrier first to suspend service, then contact Wonder about a replacement.
What to do if you can't get into your Wonder Phone — there's no remote unlock, but Wonder can help with a free in-shop reset or a mail-in repair.
Reference for the Wonder Phone's diagnostic dial codes — used to capture logs, send reports to Wonder, and reinstall specific apps when troubleshooting.